Privacy Policy

Last Updated: [Date]

At ZIVAAR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect information including:

  • Full name
  • Billing and delivery address
  • Email address
  • Phone number
  • Order and purchase information
  • Payment-related information
  • Website usage and technical information
  • Information you provide when contacting our customer service team

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Confirm and communicate order details
  • Provide customer support
  • Process payments securely
  • Manage returns, refunds and exchanges
  • Improve our website and shopping experience
  • Send promotional communications where you have provided consent
  • Prevent fraud and protect our website
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by secure third-party payment providers.

ZIVAAR does not intentionally store complete credit or debit card details on its own servers. Payment information is handled according to the security practices and privacy policies of the relevant payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage and provide a better shopping experience.

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

  • Payment providers
  • Delivery and shipping partners
  • Website and technology providers
  • Customer support providers
  • Marketing service providers, where applicable

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you information about:

  • New collections
  • Special offers
  • Promotions
  • Product launches
  • ZIVAAR updates

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication.

8. Your Information

If you would like to request access, correction or other appropriate handling of your personal information, please contact us.

Email: thezivaar@gmail.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

ZIVAAR
Email: thezivaar@gmail.com
Address: Dubai, U.A.E.