{"id":2,"date":"2026-09-09T11:19:28","date_gmt":"2026-09-09T11:19:28","guid":{"rendered":"https:\/\/webtech24.online\/zivaar\/?page_id=2"},"modified":"2026-09-23T05:28:12","modified_gmt":"2026-09-23T05:28:12","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/webtech24.online\/zivaar\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2\" class=\"elementor elementor-2\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-fd978a1 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"fd978a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79f35e3 text-center wd-el-breadcrumbs elementor-widget elementor-widget-wd_wc_breadcrumb\" data-id=\"79f35e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_wc_breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"wd-breadcrumbs woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">\t\t\t\t<span class=\"wd-last\">\n\t\t\t\t\tHome\t\t\t\t<\/span>\n\t\t\t<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b3e8fb text-center wd-el-page-heading elementor-widget elementor-widget-wd_page_heading\" data-id=\"8b3e8fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_page_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"entry-title title\">Cancellation Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-3d5f8e0 e-flex e-con-boxed e-con e-parent\" data-id=\"3d5f8e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af56c14 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"af56c14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"10999\" data-end=\"11023\"><strong data-start=\"10999\" data-end=\"11023\">Last Updated: [Date]<\/strong><\/p><p data-start=\"11025\" data-end=\"11213\">At <strong data-start=\"11028\" data-end=\"11038\">ZIVAAR<\/strong>, we understand that sometimes you may need to cancel an order. Our cancellation policy is designed to make the process simple while allowing us to process orders efficiently.<\/p><h2 data-section-id=\"1u2w89d\" data-start=\"11215\" data-end=\"11240\">1. Cancelling an Order<\/h2><p data-start=\"11242\" data-end=\"11344\">You may request cancellation of an order by contacting us as soon as possible after placing the order.<\/p><p data-start=\"11346\" data-end=\"11383\">Cancellation requests should include:<\/p><ul data-start=\"11385\" data-end=\"11507\"><li data-section-id=\"14r2kx1\" data-start=\"11385\" data-end=\"11399\">Order number<\/li><li data-section-id=\"13x8czv\" data-start=\"11400\" data-end=\"11415\">Customer name<\/li><li data-section-id=\"bfl5a3\" data-start=\"11416\" data-end=\"11466\">Email address or phone number used for the order<\/li><li data-section-id=\"dynnbi\" data-start=\"11467\" data-end=\"11507\">Reason for cancellation, if applicable<\/li><\/ul><h2 data-section-id=\"1yo4a91\" data-start=\"11509\" data-end=\"11538\">2. Before Order Processing<\/h2><p data-start=\"11540\" data-end=\"11641\">If your order has not yet been processed or dispatched, we will make reasonable efforts to cancel it.<\/p><p data-start=\"11643\" data-end=\"11750\">If the cancellation is approved, any eligible payment will be refunded using the applicable payment method.<\/p><h2 data-section-id=\"110k7vw\" data-start=\"11752\" data-end=\"11772\">3. After Dispatch<\/h2><p data-start=\"11774\" data-end=\"11851\">Once an order has been dispatched, it may no longer be possible to cancel it.<\/p><p data-start=\"11853\" data-end=\"11990\">In such cases, you may need to receive the order and follow our <strong data-start=\"11917\" data-end=\"11944\">Refund &amp; Returns Policy<\/strong>, provided the product is eligible for return.<\/p><h2 data-section-id=\"18bhi33\" data-start=\"11992\" data-end=\"12017\">4. Customised Products<\/h2><p data-start=\"12019\" data-end=\"12152\">Orders for customised, personalised or specially prepared products may not be cancellable once production or preparation has started.<\/p><p data-start=\"12154\" data-end=\"12220\">Please contact us immediately if you need to cancel such an order.<\/p><h2 data-section-id=\"1xnmpvy\" data-start=\"12222\" data-end=\"12256\">5. Refunds for Cancelled Orders<\/h2><p data-start=\"12258\" data-end=\"12393\">If your cancellation is approved and a refund is applicable, the refund will normally be processed through the original payment method.<\/p><p data-start=\"12395\" data-end=\"12497\">The time required for the funds to appear in your account may depend on your bank or payment provider.<\/p><h2 data-section-id=\"1gjob8m\" data-start=\"12499\" data-end=\"12527\">6. Cancellation by ZIVAAR<\/h2><p data-start=\"12529\" data-end=\"12590\">ZIVAAR may cancel an order where necessary, including due to:<\/p><ul data-start=\"12592\" data-end=\"12806\"><li data-section-id=\"1stgqjt\" data-start=\"12592\" data-end=\"12616\">Product unavailability<\/li><li data-section-id=\"1whf2eb\" data-start=\"12617\" data-end=\"12659\">Incorrect pricing or product information<\/li><li data-section-id=\"dzwr5k\" data-start=\"12660\" data-end=\"12676\">Payment issues<\/li><li data-section-id=\"1lev70x\" data-start=\"12677\" data-end=\"12708\">Suspected fraudulent activity<\/li><li data-section-id=\"1cauq1e\" data-start=\"12709\" data-end=\"12755\">Incorrect or incomplete delivery information<\/li><li data-section-id=\"1kekcp4\" data-start=\"12756\" data-end=\"12806\">Circumstances preventing fulfilment of the order<\/li><\/ul><p data-start=\"12808\" data-end=\"12902\">If we cancel an order after payment has been received, an applicable refund will be processed.<\/p><h2 data-section-id=\"1vdb7bl\" data-start=\"12904\" data-end=\"12937\">7. How to Request Cancellation<\/h2><p data-start=\"12939\" data-end=\"12957\">Please contact us:<\/p><p data-start=\"12959\" data-end=\"13022\"><strong data-start=\"12959\" data-end=\"12969\">Email:<\/strong> <a href=\"mailto:thezivaar@gmail.com\" target=\"_blank\" rel=\"noopener\">thezivaar@gmail.com<\/a><\/p><p data-start=\"13024\" data-end=\"13131\">Please include your <strong data-start=\"13044\" data-end=\"13060\">order number<\/strong> in your message so we can process your request as quickly as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Cancellation Policy Last Updated: [Date] At ZIVAAR, we understand that sometimes you may need to cancel an order. Our<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/webtech24.online\/zivaar\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webtech24.online\/zivaar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webtech24.online\/zivaar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webtech24.online\/zivaar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webtech24.online\/zivaar\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":10,"href":"https:\/\/webtech24.online\/zivaar\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":2499,"href":"https:\/\/webtech24.online\/zivaar\/wp-json\/wp\/v2\/pages\/2\/revisions\/2499"}],"wp:attachment":[{"href":"https:\/\/webtech24.online\/zivaar\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}